We pride ourselves on our team's extremely knowledgeable yet friendly and approachable customer service, and we have many wonderful customers that have been part of the Stephen Einhorn family for years.
See what our happy customers have said about us below.
The shopping experience was a delight. Staff are interested and caring and the jewellery stands the test of time continuing to be relevant and carrying impact. I have pieces bought over a decade ago as well as more recent ones.
Nicola Turhan
Fantastic service. The ring I ordered was made to order and arrived within a couple of weeks. It’s absolutely beautiful! Excellent and timely customer service!
Alice Irving
I recently completed my second purchase of jewelry through the Einhorn website. In both instances, the orders were processed quickly and in the case of the most recent order, delivered the following day to my home in London. The packaging and notes demonstrate great care in their craft and provides a special experience even though it is online shopping! The pieces are true to size, and wonderfully fabricated. There is little doubt I'll continue to follow along as new pieces are released in the future.
Jason Hamilton
Dear Lorenzo,
We wanted to write to say the hugest thank you to you for looking after us and helping navigate James' 18th Birthday gift.
The time and effort spent making our decision, which for an 18 year old boy sometimes is tough. You were so patient with us. I felt he chose the jewellery he wanted, which was so important. He loves it!
He/we are delighted with the beautiful ring and necklace, such gorgeous bespoke timeless pieces.
Thank you again to you and your amazing team for making this occasion so special. We will most definitely be back soon, maybe for that ring!
Much thanks and gratitude,
Samantha
Samantha Barton
Another two wonderful pieces from Stephen Einhorn. Will be back for more...
Patrick Seymour
Definite 5***** service
Lucky enough to find the Stephen Einhorn website when looking for wedding rings. Liked the look of a number of rings on the website, so we made the trip to Islington...which was definitely worth it
We were very well looked after by Lorenzo (patient, friendly, professional and supportive), likewise Stephen, who also offered experienced but sensible and clear advice
Finally decided on a ring from the London Oak range (very difficult choice given the options available) and returned a few weeks later to collect, where we were also pleased to meet Kelvin who made the ring. Also couldn't resist buying one of the liquid rings ! We're absolutely delighted with both
So all in all a 5***** service, offering a truly exceptional choice of jewellery, in a very friendly and relaxing environment in Islington, backed up by a brilliant team. We'll be back !
Colin Perry
