I ordered slightly off menu and that was no problem whatsoever. In fact nothing was.

Firstly I want to say I hardly ever leave reviews because most experiences are so average there’s nothing to say. However I felt compelled to for the service and quality I received from SE. I went in once, tried stuff, was given time and patience and all the options without ever feeling pressured. I went away and came back and discussed and ordered, all the while feeling my choices were valid. I ordered slightly off menu and that was no problem whatsoever. In fact nothing was. And i was/am delighted with the results.

Christos Tolera

Really helpful service

Really helpful service throughout the experience.

Jack Johnson

The staff always go above and beyond to make sure you are happy

Over the years we have purchased quite a few pieces from Stephen Einhorn. The staff always go above and beyond to make sure you are happy- on this occasion Lorenzo assisted me and was absolutely wonderful. All of the jewellery is beautifully designed and excellent quality , very unique. The attention to detail on everything we have bought is spot on with engraving and chain length and also goes all the way to the packaging. Thank you !

Amber Doyle

Not something I've seen elsewhere!

I've bought or had bought for me a number of pieces from Stephen Einhorn including wedding bands, necklaces and bracelet/

I've always found their items that bit different which makes them special and not something I've seen elsewhere.

Whenever I've needed something cleaned or repaired, they have been super helpful and prompt and give great service. Would not hesitate to buy other pieces and cannot recommend highly enough!

Andrew Hetzel

I real pleasure to deal with

I managed to break the chain for my silver cross. I had been wearing this for over 12 years with no problem.
I decided to ask Stephen Einhorn to repair this for me. The customer service offered by Lorenzo was exceptional. I'm am so pleased I allowed them to repair this for me and that I wasn't tempted to go down the route of getting a cheaper/inferior chain somewhere else. I real pleasure to deal with!

Rob Post

Fantastic after sales service from helpful and friendly people

Fantastic after sales service from helpful and friendly people. They examined and cleaned beautifully the pearl necklace and earrings bought for a friend 8 years ago. No restringing needed! Thank you so much.

Flora Goldhill